Tag Leadership

Management, development

Mastering Empathy: The Key to Effective Leadership Development

Mastering Empathy:The Key to Effective Leadership Development Mastering Empathy:The Key to Effective Leadership Development Mastering Empathy: The Key to Effective Leadership Development Introduction:Empathy isn’t just a nice to have in today’s fast-paced work environment; it’s a crucial skill for fostering…

Sara Schumann
May 14, 2024

Alumni Relations, Help Desk, Uncategorized

Humility

Yesterday United Airlines wrote a letter of apology for the way that they treated a customer (full report) when they had him forcibly removed from his seat due to an overbooked flight. The full text of the message can be found…

Sara Schumann
April 28, 2017