Services

01 Assessment

We’re genuinely excited about assisting organizations in building thriving communities, whether they’re communities of practice, affinities, talent networks, or alumni groups.

We will delve into your organization’s goals and aspirations for the community, aligning these objectives with community members’ desires for joining.

Our data-driven approach involves interviews, surveys, and focus groups to directly gather valuable insights from community members. Additionally, we conduct market research, identifying what sets successful adjacent communities apart.

02 Create Strategy

We specialize in crafting tailored strategies for virtual communities—whether they’re affinity groups, professional networks, employee circles, or alumni associations. Our focus is on developing a virtual community engagement strategy that aligns with your goals, whether it’s boosting revenue, fostering innovation, enhancing retention, or promoting learning.

Our collaborative approach involves understanding the voices of community members and key organizational stakeholders. We then build a strategy that operationalizes and embeds community insights across your organization, benefiting all areas.

03 Technology Selection

Selecting the right technology for your community can feel overwhelming. We specialize in handpicking tailored solutions that blend your community’s unique needs with your goals.

Beyond tech, we prioritize people—the heart of any thriving community. By understanding your members’ perspectives, pain points, and aspirations, we recommend platforms that foster genuine connections. And we stay grounded, ensuring our recommendations align with your organization’s capabilities.

We co-create success metrics to measure progress, and we establish feedback loops for continuous improvement. Our secret? Strategic marketing and adoption. Let’s thrive together! 🌟

04 Rollout and Onboarding

Community management can feel like navigating uncharted waters. But fear not—we’re here to guide you. Our tailored onboarding process ensures that both community leaders (your staff) and new members have the essential tools they need to thrive.

First, we dive deep into your community’s purpose, values, and long-term goals. It’s like setting sail with a clear map—leaders gain clarity on their roles within this vibrant ecosystem.

Next, our team crafts a customized playbook. Think of it as your trusty compass for community success. This playbook covers everything from engagement strategies to crisis management. We’ve got you covered.

Let’s talk metrics! We’ll collaborate to identify the most meaningful measures for your team. Whether it’s member growth, participation rates, or sentiment analysis, these numbers guide informed decisions, propelling your community toward success.

Reach Out to Us

Curious to see if we can Elevate your Community?